Data Policy

Overview

MyBusiness supports local data, optional cloud backup, exports, and account-level cleanup tools. This policy explains how those data controls work in practice.

Data We Collect

• Business records you create inside the app.
• Account identifiers used to keep data tied to the correct user.
• Backup metadata required to restore shops and business records.
• Support request details when you contact us for help.

Data Storage and Security

Business records may be stored locally on your device and, where enabled, in connected cloud services used for backup or hosted account features.

Reasonable technical and organizational measures are used to protect data, but no system can guarantee absolute security.

Backup and Sync

Backup and restore features are designed to help you recover shops, inventory, services, sales, purchases, and related records.

Cloud deletion may require a recent authenticated session if a connected provider enforces additional security before account removal.

Retention

Data remains available while your account or local workspace remains active and until you remove it, export it, or request deletion.

Some operational logs or support records may be retained for a limited period where necessary for security, compliance, or troubleshooting.

Rights and Requests

• Export your business data when export tools are available.
• Request help retrieving your data through support.
• Review connected legal pages and deletion guidance in the Account & Data area.
• Delete your account after typing DeLeTe exactly as shown (case sensitive).

Deletion

Local account deletion removes locally stored business data for that workspace on the device.

Where cloud backup is connected, the app also attempts to remove cloud data and the related hosted account if the current session permits it.

Contact

For data export, backup, deletion, or retention questions, contact support@trancova.com.