Privacy Policy

MyBusiness explains what data is collected, why it is used, and how privacy choices, exports, and deletion requests are handled across local and cloud-backed workspaces.

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Last updated: April 24, 2026

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Legal document

Last updated April 24, 2026

Terms & Conditions Data Policy Contact Support

Overview

Trancova Systems Ltd operates MyBusiness as a business management workspace for inventory, services, sales, customers, suppliers, reports, and account tools.

This policy explains how account details, business records, device information, and support communications are handled when you use the app or related hosted services.

Data We Collect

The app may collect the following categories of information so core features can work reliably:

  • Account information such as name, email address, sign-in method, and profile preferences.
  • Business data you create in the app, including shops, products, services, sales, purchases, suppliers, customers, invoices, and reports.
  • Backup and sync data needed to restore a workspace when cloud storage or hosted backup features are enabled.
  • Support communications you send to us by email or through in-app support flows.

How We Use Data

  • To create and maintain your account and workspace.
  • To power inventory, sales, reporting, billing, notification, and backup features.
  • To provide customer support, resolve bugs, and improve service quality.
  • To protect the app, investigate abuse, and keep business data secure.

When Data Is Shared

We do not sell your business data. Data is only shared when it is necessary to provide the service, comply with the law, or respond to a legitimate request you initiate.

  • With service providers that help host, store, back up, or secure the app.
  • With legal authorities when required by law, regulation, or valid legal process.
  • With you or people you explicitly authorize through exports, sharing, or backup restore actions.

Retention

We keep account and business data for as long as your workspace remains active, or for as long as needed to provide the features you use.

When deletion is requested, authenticated cloud cleanup is completed first so hosted data is not orphaned. We then remove local data where the current session and connected services allow it.

Your Rights

  • Access and review the business data stored in your workspace.
  • Export a copy of your business records from the app when export tools are available.
  • Correct account details such as profile information and password.
  • Request deletion of your account and associated data.

Deletion and Data Requests

You can request a copy of your data, export data directly, or start account deletion from the Account & Data area inside MyBusiness.

Permanent deletion stays locked until you type DeLeTe with that exact capitalization. Other spellings such as delete or DELETE do not unlock it. You can also contact support@trancova.com for help with privacy or data requests.

Cleanup involving your cloud backup can depend on the state of your current sign-in session and any retention requirements tied to security, fraud prevention, or compliance.

Contact

If you have questions about this Privacy Policy or need help with a privacy request, contact Trancova Systems Ltd at support@trancova.com.